Privacy Policy

Our Commitment:

At Star Flights we are committed to protecting your personal information provided by you while booking a flight from our website. We assure you that the personal information provided by you is used solely for the purposes for which you give it to us and for related, internal management purposes.

We do not give information about you to other agencies, organisations or anyone else unless one of the following applies:

  • You have consented
  • We are obliged to do so or we have told you we will
  • It is required or authorised by law
  • It will prevent or lessen a serious and imminent threat to somebody’s life or health.
  • The disclosure is reasonably necessary for law enforcement or for the protection of public revenue.

Any information that is no longer needed will be destroyed.


As part of our booking procedures we will provide your name, telephone number, email address, credit card information (and other relevant information such as your mailing address, frequent traveller numbers, seating preferences, and so on) for each booking made to the relevant airline. The airlines require this information for the booking and may use it if they need to contact you about the booking. Your credit card details are only used to pay for a booking, and are securely stored. They are not used for any other purpose. Although we offer flights from reputable airlines, we have not placed specific limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the privacy policies of any airlines whose flights you purchase on our site.


For statistical purposes we may record certain details such as the server address, pages accessed, time spent, date and type of browser used when you visit our website. This information is used in an anonymous form and as such cannot identify you individually.
We use Cookies to identify your browser so that next time you visit our website we remember your log in details. A cookie is a small file which remains on your computer and contains information enabling our website to recognise your browser. Cookies in and of themselves do not personally identify you, only your computer. If you do not wish to use cookies, you can adjust the settings on your browser to reject cookies or notify you when they are being used.

Security of Personal Information

At Star Flights you can be assured that your credit card information is transmitted over secure lines using 128 bit SSL (Secure Socket Layer) certificate to encrypt data leaving our website. SSL is a protocol that provides communications privacy, authentication and message integrity and prevents eavesdropping, tampering or message forgery by encrypting data.

Complaints Resolution

If at any time you have any concerns or complaints in relation to privacy or the operation of the Website, please email us on so that we can resolve it.

Further Information on Privacy

Our privacy policies comply with the National Privacy Principles set out in the Federal privacy Act 1988 (and its amended versions thereafter).

Further information may be obtained on privacy issues in Australia by visiting Australian Federal Privacy Commissioner’s website.

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